GHANA INSTITUTE OF centering AND PUBLIC ADMINISTRATION (GIMPA) MBA (PROJECT MANAGEMENT OPTION) GMBA 799 STRATEGIC MANAGEMENT STUDENT NAME: EMMANUEL SESSOU STUDENT ID NUMBER: MBAE 10040217 interrogative mood: Write a short note on the balance Scorecard Balanced Scorecard Basics The balanced lineup is a strategic planning and management system that is used extensively in business and industry, government, and nonprofit giving medications worldwide to align business activities to the imaging and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals. It was originated by Drs. Robert Kaplan (Harvard Business School) and David Norton as a performance measurement framework that added strategic non-financial performance measures to traditional financial metrics to give managers and executives a more balanced assure of organizational performance. The balanced scorecard has evolved from its early use as a simple performance measurement framework to a full strategic planning and management system. The balanced scorecard retains traditional financial measures.
But financial measures tell the paper of past events, an adequate story for industrial age companies for which investments in long-term capabilities and customer relationships were not critical for success. These financial measures atomic number 18 inadequate, however, for guiding and evaluating the journey that information age companies must ground to create future value through investment in customers, suppliers, employees, processes, technology, and innovation. The balanced scorecard suggests that we view the organization from four perspectives, and to give way metrics, collect data and analyze it relative to each of these perspectives: The education & Growth Perspective, The Business Process Perspective, The Customer Perspective and The fiscal Perspective The Learning & Growth Perspective This perspective includes employee training and... If you want to put down a full essay, order it on our website: Ordercustompaper.com
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