Thursday, January 24, 2019
Principles Of Communication In An Adult Social Care Setting
guide two trends how good communion brush off affect relationships in an adult social wish well setting amid somebodys victimization the service, their occupyrs, colleagues and other practitioners. By having effective discourse within a service you advise encourage active participation from the service users, carers, colleagues and from each oneone else apply the service. If effective converse is apply, you are satisfactory to promote empathy and reach a shared understanding.Identify three ways of finding out the communication and style inescapably of an somebody Asking the private You would be today be able to establish their most effective way of communicating. By detect the individual You would be able to visually see if they need any caution to expire Asking friends and family They will be able to set forth you of the most effective way to communicate and the most preferred by the individual Looking at the individuals care plan You would be immediatel y informed off the preferred method of communication and the way in which is best to communicate with the individual pull three factors to consider when promoting effective communication on that point are many different factors that need to be considered when using effective communication. You need to establish whether the person needs any aids to encourage them when communicating. Once you gift established this, you need to find the best manageable way to communicate with them. The way in which you approach that person, does your body actors line need to be considered or your basintillate of voice? This could be so you make the person feel as comfortable as manageable to get word you they are reading your body speech communication correctly.The environment whitethorn need to be adjusted, for example , loud noises or flashing lights could unhinge the person ,which could lead to ineffective communication. AV Describe three vocal and three no verbal communication methods and styles that a social care worker may use in an adult social care setting. Verbal Vocabulary, knowing what vocabulary to use and non to use needs to be remembered as the person you are speaking to may not understand. Verbal The tone of your voice is very principal(prenominal) as the individual could misinterpret what you are trying to say.Verbal You need to ensure you are both speaking in the remediate language. Non Verbal The use of written lyric poem is beneficial to communicate with someone who is deaf or someone who is futile to talk. Non Verbal The use of body language is important as this understructure be misinterpreted by other people. Non Verbal Eye contact is important as it washbowl reassure the other person that you are hearing to them. Avi Explain why it is important to answer to an individuals reactions during communication When you are communicating with someone it is important that you reply the correct way using different methods.This can reassu re the individual that you understand them and can show that you are showing empathy. If you did not show any solution to that individual, it could lead them to becoming frustrated or distressed as they may feel you do not understand them and they are enable to start out what they are trying to say. They may feel they cannot communicate with you which could lead to wish of confidence with in you. Avii Explain how an individuals downplay can influence the way they communicate. The individual that you are communicating with may simply speak their native language.Gestures that they use may be different. They may respond to touching for example holding someones hand of hugging. The tone of voice that is used may be different to what they are used to. Aviii Identify three examples of barriers to communicate and develop how you could over come each barrier. A Noisy environment, which could distress the individual. The environment should be adjusted thence prior to your meeting w ith the individual. Communication Aids, if not used to could prevent communication You need to prevent which communication aids are needed.You need to check whether they are working, does the individual need a medical review, is that the correct aid for that person. Not bring home the baconing overflowing time to listen, this could stop the individual being able to communicate their needs Finding time to listen to the individual , if they gestate a while to communicate , ensure you have freed up enough time, ensure you are being patient and are aware. Aix Describe two strategies you could use to clarify misunderstandings. Once you have communicated with an individual you could respond with a summarisation to clarify that you have understood.If you have not this could allow the person to correct you. If you are ensure of what someone has tried to communicate with you, you could seek clarification from another person involved with the individual. Ax A social care worker wants to enable more effective communication with individuals using the service. Explain how they could access extra stick out or services that may be helpful. You could seek extra abet from the individuals family and friends, they may be able to help with culture on the preferred method of communication and why they like using this to help you understand.Support could include attending GP appointments with that person regarding their communication needs. utter to their social worker who may be able to help with background selective information. Attending support groups to see how the individual communicates with other people. Speech and language services may be of help to educate you with different techniques and methods of communication. explanation services may help if you do not speak the individuals language. Task B Bi How would you explain the term confidentiality to Hannah?I would explain to Hannah that confidentiality is that Hannahs information should be treated confidently a t respectively at all times. That Hannahs confidential information can be shared when it is needed to ensure effective care is delivered. Also, that Hannah has the right to object to her confidential information being shared and this will be respected. Before any information has been shared to anyone involved within her care, this would have been explained and she would have needed to agree to her information being shared to clear her health.There may be times when there are other obligations and duties that preponderate the obligations to confidently. This would purely be for the benefit of Hannahs care. To reassure Hannah, I would explain that all staff have to follow policies and procedures on a quotidian basis ,to ensure confidently rules are followed and her information is treated with respect. Bii Describe the possible tensions that may arise between telling others of Hannahs decisiveness and keeping this information totally confidently. Confidently could be scandaliseed as the persecute person could receive confidential information.Hannah could feel that her personal information is not being respected. There could be safeguarding issues as Hannahs health could be affected. Biii Describe ways to maintain confidentiality in day to day communication. When discussing an individual it is important that there are not people present who should not be. When passing on information it is vital that you check the identity of the person who is receiving the information. Always keeping written records safe and do not leave of absence files lying around for other people to access.When having private conversations always ensure you have privacy. Do not discuss person information outback(a) of work. Biv Explain when and how a social care worker should get advice nearly confidentiality. If you are unsure if you are passing on confidential information to the right people or need some clarification, you could refer to you confidentiality polity within your wor kplace for information and guidance. If you felt that you or someone else has breach confidentiality within your workplace you could seek help and advice from your line manager.